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TV Support

For help with your TalkTalk TV box, channels and apps.

Transferring downloads from Mytv to new box

Cathb1
First Timer
Private Message TalkTalk

on ‎25-01-2024 05:14 PM

Message 3 of 3

Anyone had to replace their  old box with a new one and we’re able to transfer recorded programs from old box to new

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2 REPLIES 2

Karl-TalkTalk
Support Team
Staff
Private Message

on ‎29-01-2024 07:38 AM

Message 1 of 3

Hi 

 

fr8ys is correct, content cannot be transferred between boxes.

 

Karl.

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fr8ys
Community Star
Private Message TalkTalk

on ‎25-01-2024 05:24 PM

Message 2 of 3

It's not possible to transfer programmes due to licensing restrictions and copyright issues 

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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