Tv Remote
on 31-01-2024 11:15 AM
Message 15 of 15
My TV remote is hard to work having to constantly press hare on some of the buttons. Is a replacement available?
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14 REPLIES 14
on 31-01-2024 12:49 PM
Message 1 of 15
You're Welcome 🙂
Regards
Karl
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on 31-01-2024 12:45 PM
Message 2 of 15
Thankyou For your fast help.
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on 31-01-2024 12:39 PM
Message 3 of 15
Hi
I've removed your account number, best not to post this publicly.
I've a TV box on the way to you.
Thanks
Karl.
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on 31-01-2024 12:21 PM - last edited on 31-01-2024 12:26 PM by Karl-TalkTalk
Message 4 of 15
account number
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on 31-01-2024 12:20 PM
Message 5 of 15
I've added my numbers
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on 31-01-2024 12:17 PM
Message 6 of 15
Hi
can you add your home phone number or account number to your 'Community Profile' so I can locate your account.
Karl
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on 31-01-2024 12:14 PM
Message 7 of 15
Yes please that will be great 👍
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on 31-01-2024 12:13 PM
Message 8 of 15
Hi
I have to send a tv box and remote and you return the other box and remote via a returns bag.
Shall I go ahead.
Karl
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on 31-01-2024 12:07 PM
Message 9 of 15
Yes what does that entail?
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on 31-01-2024 12:05 PM
Message 10 of 15
Hi
ok, we do not currently have stock of individual remotes, so the only option is to swap out the whole unit. Is this ok?
Thanks
Karl.
Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
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on 31-01-2024 11:57 AM
Message 11 of 15
TalkTalk TV 4K Box
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on 31-01-2024 11:50 AM
Message 12 of 15
Hi
what model TV box do you have?
Karl
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on 31-01-2024 11:47 AM
Message 13 of 15
Yes I've replaced batteries some of the pads on remote have to be Presses hard down to activate.
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on 31-01-2024 11:38 AM
Message 14 of 15
Hi
have you replaced the batteries to rule this out.
Thanks
Karl.
Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars
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