Tv Remote

[Peterpop]

My TV remote is hard to work having to constantly press hare on some of the buttons. Is a replacement available?

[Karl-TalkTalk]

You're Welcome 🙂

Regards 

Karl 

[Peterpop]

Thankyou For your fast help.

[Karl-TalkTalk]

Hi

I've removed your account number, best not to post this publicly.

I've a TV box on the way to you.

Thanks  

Karl. 

[Peterpop]

account number 

[Peterpop]

I've added my numbers

[Karl-TalkTalk]

Hi

can you add your home phone number or account number to your 'Community Profile' so I can locate your account.

Karl

[Peterpop]

Yes please that will be great 👍 

[Karl-TalkTalk]

Hi

I have to send a tv box and remote and you return the other box and remote via a returns bag.

Shall I go ahead.

Karl

[Peterpop]

Yes what does that entail? 

[Karl-TalkTalk]

Hi

ok, we do not currently have stock of individual remotes, so the only option is to swap out the whole unit.  Is this ok?

Thanks  

Karl. 

[Peterpop]

TalkTalk TV 4K Box 

[Karl-TalkTalk]

Hi

what model TV box do you have?

Karl

[Peterpop]

Yes I've replaced batteries some of the pads on remote have to be Presses hard down to activate. 

[Karl-TalkTalk]

Hi

have you replaced the batteries to rule this out.

Thanks  

Karl.