When did you order the TV Box. Have you contacted customer services to ensure the TV box has been dispatched. If you are a new customer, the TV box is usually sent after the broadband service goes live, if you requested a TV box of course.
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
