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TV Support

For help with your TalkTalk TV box, channels and apps.

Tv not activating

CarolChurchill
First Timer
Private Message
Message 5 of 5

My tv box not working 

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4 REPLIES 4

Message 1 of 5

Hi


If you start your own thread (new message), we’d love to help.


We’ve found that posting in someone else’s conversation makes it harder to follow when looking for an answer.


It’s easier and quicker if we can chat with you in a single thread, if you start your own thread, that will keep our community organised and help others with a similar problem.

 

Check your home phone number or account number are also added to your Community Profile as that will really help us to find your details quicker.

 

Thanks

Karl


 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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Willow34
First Timer
Private Message TalkTalk
Message 2 of 5

I  CANT SEE WHERE TO ACTIVATE  MY NEW TV BOX.

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Karl-TalkTalk
Support Team
Staff
Private Message
Message 3 of 5

Hi Carol, 

 

more info will help, also any on screen error messages etc.

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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KeithFrench
Community Star
Private Message TalkTalk
Message 4 of 5

Please can you give details as to which TV box you have & exactly what you mean by not activating?

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

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