how long do I have to back my old TV Hub when its got many recordings I've still to watch
on 24-01-2024 07:50 PM
Message 7 of 7
I have upgraded my old TV Hub to the new 4K version. I have many hours of recording on the old hub still not watched. I only upgraded to be able to record and view ITVX. I assume recording cannot be copies to the new hub, if the can how can I do that
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6 REPLIES 6
on 25-01-2024 10:22 AM
Message 1 of 7
No Problem 🙂
Karl
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on 25-01-2024 10:15 AM
Message 2 of 7
thanks Karl great news
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on 25-01-2024 08:17 AM
Message 3 of 7
Hi
you can keep hold of the old box.
Karl
Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
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on 24-01-2024 09:04 PM
Message 4 of 7
Ok. Suggest wait for support staff to advise further.
Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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on 24-01-2024 08:28 PM
Message 5 of 7
yes a bag was received sadly, but they didn't specify a time frame, but thanks for the feedback
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on 24-01-2024 08:04 PM
Message 6 of 7
Were you sent a returns bag as I understand you only have to return equipment if you have a bag?
If so then not very long as you may get a fine for not returning it.
You can't transfer recording due to licencing / copyright.
Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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