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TV Support

For help with your TalkTalk TV box, channels and apps.

talk talk recording

crispy007
First Timer
Private Message
Message 5 of 5

ive just got the talk talk ngt 4kn box and find that i cannot record 1 channel and watch another at the same time i hope im doing something wrong 

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4 REPLIES 4

Message 1 of 5

Hi

 

If unhappy with the new TV Box you can return it. Would you like me to send out a returns bag for you ?

 

Karl

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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Message 2 of 5

thats rubbish then i didnt even know i was getting a new box its worse than the old one had i known i could not do what i wanted it to i would not of accepted it 

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Karl-TalkTalk
Support Team
Staff
Private Message
Message 3 of 5

Hi @crispy007 

 

The 4K Box only has a single Tuner, so you do have to record the channel that it is on, unless you watch a seperate channel via the TV Tuner, with a second aerial or aerial splitter.

 

Karl.

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 4 of 5

@crispy007,

 

Check out the instructions for this box via the forum search engine. 

 

Screenshot_20231129-072331_Chrome.jpg

Gliwmaeden2, a fellow customer.
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