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TV Support

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nanny301
First Timer
Private Message TalkTalk
Message 6 of 6

Unable to format usb stick 128gb so i can record programs on 4k box. Keeps failing to initialise.

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5 REPLIES 5

Message 1 of 6

Hi

 

If windows cannot complete the formatting, this can indicate an issue with the USB Stick.

 

Karl.

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Message 2 of 6

Have you plugged it into the box to see if it works?

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nanny301
First Timer
Private Message TalkTalk
Message 3 of 6

Windows will not complete formatting NTFS on PC. Completes formatting  exFAT though. Totally confused now. Any suggestions?

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Karl-TalkTalk
Support Team
Staff
Private Message
Message 4 of 6

Hi nanny301,

 

Have toy tried formatting the stick on a pc/laptop ?

 

How do I set up my USB stick for recording on my Netgem TV device? – Netgem Support

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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KeithFrench
Community Star
Private Message TalkTalk
Message 5 of 6

If I remember, it has to be formatted as exFAT on your PC first.

Keith
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Anonymous User