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We're aware that some customers are having issues with their Broadband service in Isleworth. This is effecting customers with 02085 and 02037 numbers. We're sorry for any inconvenience this may be causing, we'd like to assure you that our engineers a...
We're aware some of our customers are having difficulty using their broadband service. We're sorry for any inconvenience caused and would like to assure you that our engineers are investigating this as a matter of urgency. Latest Update- 08:00 23rd M...
We're aware that some customers connected to the Bedminster exchange are experiencing difficulties with their broadband service. We're really sorry for the inconvenience this may cause, rest assured that our engineers are investigating this as a matt...
We're aware that some Talk2Go customers are experiencing issues when logging into the application for the first time. When you first sign in, the application continually flicks between log in page and home page stopping you being able to perform any ...
We're aware that some customers are having issues with their Broadband service in Wolverhampton.Our engineers are working hard to fix this issue. We're sorry for any inconvenience this may be causing. Update 21st May 6:00pm: This issue has now been r...
We're currently updating our website and expect this to be complete by 12pm today. Whilst we're working on this, the following services will be unavailable: * My Account * TalkTalk Shop What's the update for?These routine updates allow us to make mul...
We're aware that some customers are having issues with their TV, Phone and Broadband service in North Wales. Update 19th May 4:45pm: This is now resolved and all services have been restored. We're sorry for any inconvenience caused. Update 19th May 3...
We'll be updating our website on 18th May from 10:00pm to 08:00am on the 19th May. Whilst we're working on this, the following services will be unavailable: * My Account * TalkTalk Shop * Mobile sales site * My TalkTalk App and Talk2Go App What's the...
Update 18th May 10:20am - This has now been resolved and customers can now log into Webmail. We're aware that some customers are experiencing issues accessing their emails via webmail, our engineers are working on this right now and we hope to restor...
We'll be updating our website on 17th May from 10:00pm to 08:00am on the 18th May. Whilst we're working on this, the following services will be unavailable: * My Account* TalkTalk Shop * Mobile sales site * My TalkTalk App and Talk2Go App What's the ...
We're doing some work on My Account from 14:00 to 15:00 so you won't be able to access it or make any changes. This routine work allows us to keep your service stable and secure. Sometimes we're doing things you can see, and other times we're perform...
We're aware that some customers in the London area are experiencing a total loss of services. This loss in service is due to cable damage caused by engineering works on the Virgin Media fibre network. Damage to these local fibre connections has impac...
Latest update: This issue has now been resolved. We're aware that some customers were experiencing issues with their TV, Phone and Broadband service in the below areas: Swanley Woolwich Dartford Thamesmead
We're aware that some customers are having issues with their TV, Phone and Broadband service in Woolwich.Our engineers are working hard to fix this issue. We're sorry for any inconvenience this may be causing.
Latest update: This issue has now been resolved. We're aware that some customers were unable to log into their email account after changing their password.
Latest update - this issue is now resolved. We're aware that some customers in the Wolvrerton, Newport Pagnell and Leighton Buzzard areas are having difficulties with their phone service. This is caused by a technical issue with some of our network e...
Latest update - this issue is now resolved. We're aware that some customers in the Portsmouth and Gosport areas are having difficulties using their phone or broadband service. This is due to some fibre cables in the area becoming damaged.
Latest update: this issue is now resolved. If you still can't see your latest mobile usage, you'll need to clear your browser's cache, cookies and browser history. We’re aware that some customers are having issues seeing their latest mobile usage wit...
Latest update: this issue has now been resolved.We're aware that some customers in Londonderry were experiencing difficulties accessing their Broadband service.
We'll be updating our website on 13th May from 19:00pm to 09:00am. Whilst we're working on this, the following services will be affected: * Between 19:00pm - 00:01am you'll be able to log into My Account, but you won't be able to make any changes to ...
This issue is now resolved - We recommend you restart your router. We're aware that some customers in Northern Ireland are experiencing difficulties accessing their Broadband service. We'd like to apologise for any inconvenience caused by this issue ...
We're aware that some customer in northern Ireland have experienced a loss of broadband service, we're investigating and we'll keep you updated once we know more.
Latest update: 8am, 26th April: The earlier issue, accessing emails via webmail on certain apple devices has now been resolved following an overnight deployment to our webmail platform.We'd like to, once again apologise for any inconvenience caused a...
We're aware that some parts of our Sales website and Home Move service in My Account are currently running slow. We'd like to apologise for an inconvenience caused and ask that you try again later. Latest Update Our next update on this issue is expec...
We're aware that some customers in the following areas may experience difficulties accessing their Broadband, Phone and TV service.We'd like to apologise for any inconvenience caused and assure you that our engineers are working around the clock to r...