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Customers in the following areas are currently experiencing a loss of service due to damaged Virgin Media cabling in the local vicinity which is used by TalkTalk and other providers: Balham Battersea Streatham Tooting Vauxhall We'd like to assure you...
We're pleased to confirm that the earlier issues accessing some of our websites have now been resolved.
Latest Update, 3:20pm:We're pleased to confirm that this issue has been resolved and full service restored to affected customers. If you're still experiencing issues accessing your email why not take a look at our troubleshooting guides. Our engineer...
Update 07:15am- We can confirm that this issue is now fully resolved. Some customers are experiencing a loss of Broadband, TV & Phone service in Northern Ireland due to a major issue on the BT, Openreach network which is affecting all service provide...
We'll be updating our email service from 00:05-07:00 on the 3rd August. Whilst we're working on this, the following services will be affected: talktalk.net - Inbound emails talktalk.net - Using an email client tiscali.co.uk - Sending mails via webmai...
We're aware that some customers are having issues with their Phone, Broadband and TV services in Aghalee and Waringstown exchanges. This is effecting customers in area code 02892. We're sorry for any inconvenience this may be causing, we'd like to as...
We'll be updating our website from 00:00 1 August until 02:00 1 August. Whilst we're working on this, the following services will be affected: TalkTalk Shop My Account Talk2Go App My TalkTalk App What's the update for?These routine updates allow us t...
Latest update - 30th July, 12:50pm This is no longer impacting customers and you should be able to access Webmail and our websites without any problems. We'll continue to monitor the issue for the rest of the weekend. Some customers are experiencing ...
We'll be updating our website from 10pm 26th July until 7am 27th July. Whilst we're working on this, the following services will be affected: - TalkTalk Shop - TalkTalk Mobile Sales - My Account - Talk2Go App - My TalkTalk App What's the update for? ...
Latest update - 2nd August, 05:33 Parts of the UK recently experienced extensive lightning storms and heavy rain, which caused damage to the Openreach network. As a result of this, customers are reporting a higher number of faults than usual. Openrea...
We're aware that some customers are having issues with their Phone, Broadband and TV services in Hawick and Galashiels exchanges. This is effecting customers with 01896 & 01450 numbers. We're sorry for any inconvenience this may be causing, we'd like...
Due to an unexpected power outage at one of our centres we're experiencing issues handling some of your calls, this issue is also impacting some of our websites such as: TalkTalk Shop - Restored My Account - Restored Online Help - Restored Webmail - ...
We'll be updating our website from 10pm 20 July until 7am 21 July. Whilst we're working on this, the following services will be affected: TalkTalk Shop TalkTalk Mobile Sales My Account Talk2Go App My TalkTalk App What's the update for?These routine u...
We'll be updating our website from 6pm 15 July until 8am 16 July. Whilst we're working on this, the following services will be affected: TalkTalk Shop TalkTalk Mobile Sales My Account Talk2Go App My TalkTalk App What's the update for?These routine up...
We'll be updating our website on 12 July from 12:05am to 7:00am. Whilst we're working on this, you won't be able to use the following services: - TalkTalk webmail - TalkTalk emails through an email client - Tiscali webmail Emails will be sent and que...
We're aware customers are having issues when trying to register the Talk2Go App. Our engineers are looking into why this is happening as a priority and hope to have a resolution soon. If you're experiencing this issue there is no need to contact us a...
We'll be updating our website from 10pm 8 July until 8am 9 July. Whilst we're working on this, the following services will be affected: TalkTalk Shop TalkTalk Mobile Sales My Account Talk2Go App My TalkTalk App What's the update for?These routine upd...
We're aware that some customers are having issues with their Phone, Broadband and TV services that are connected to the Seaford, Newhaven, Herstmonceux, Ninfield and Polegate exchanges. This is effecting customers with area codes 01323 & 01273. We're...
We're aware that some customers connected to the Brigg exchange are experiencing a loss of service with their Broadband. I've got no service what should I do? If you're experiencing an outage with your service and live in this area there's no need to...
Our Engineers have identified an issue where some customers may be unable to make calls from their landline. Sorry about this. We are working to resolve this issue as soon as possible. Customers are receiving an announcement that 'This service is not...
We'll be updating our website on 5 July from 12:05am to 7:00am. Whilst we're working on this, you won't be able to use the following services: - TalkTalk webmail - TalkTalk emails through an email client - Tiscali webmail Emails will be sent and queu...
We're aware that some customers in the Luton area are experiencing a loss of service to their Phone, Broadband and TV service. Latest Update: 01:29, 3rd July We're pleased to confirm that service to affected customers has now been restored and would ...
Latest update - The Fibre cable is fixed and this issue is now resolved. Your services should be working as normal. We're aware that some customers in Appleby are currently experiencing an outage with their services. This is caused by a severe Fibre ...
Latest update - Our engineers have repaired some damaged cabling and this issue is now resolved. Your services should be working as normal. We're aware that a small number of Tiscali UK customers are experiencing a loss of service in Lancing. These c...
We'll be updating our website from 12:00am 30th June until 2:00am 30th June. Whilst we're working on this, you won't be able to use the following services: - My Account - TalkTalk Shop - Talk2Go App - My TalkTalk App What's the update for? These rout...