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Problems with TalkTalk TV

TalkTalk TV service not working? We'll help you get back watching TV as soon as possible with some simple checks. 

Having trouble setting up TalkTalk TV?

You'll find our TalkTalk TV setup guides useful

Unable to watch your recordings?

You'll find Recording on TalkTalk TV helpful

Problems with your Remote control?

Check out our
Remote control guide

Getting an error code on your TV?

See our guide to
TV error codes


To watch Freeview channels on TalkTalk TV you'll need a working TV aerial.  You can check the signal quality and strength of any Freeview channel you are currently watching. You'll find information on how to check in TalkTalk TV Box signal quality.


Following a recent Youview update, some customers are seeing a Blue/Black screen when accessing the Settings menu on their TalkTalk TV box. This is only affecting customers using Model DN370T. To fix the issue you'll need to perform a factory reset (option 2 to keep recordings) in maintenance mode. You'll find the instructions for this in How to find maintenance mode .