cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Your Account

Get tailored support with your TalkTalk account and bills.

'00' Validation error on change direct debit form

londondad
Team Player
Private Message TalkTalk
Message 4 of 4

Hi, I'm trying to change my direct debit to a new bank account where the sort code has 00 as the middle two digits. It seems the form validation is incorrect as it rejects this, but if I change it to 01 or any other two numbers it would allow me to submit. Please could you get this form fixed, and in the meantime can you tell me how I can change my direct debit now (is there a number I can call?)

Thanks.

0 Likes
3 REPLIES 3

Message 2 of 4

@Arne-TalkTalk thanks, will do.

0 Likes

Arne-TalkTalk
Support Team
Staff
Private Message
Message 3 of 4

Hi londondad

 

Call us on  03451720088 customer service should be able to help.

0 Likes