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£100 voucher

Garyg77
First Timer
Private Message

on ‎09-10-2023 12:06 PM

Message 8 of 8

Hi,

I signed up for full fibre 900 in May with the promise of a £100 gift voucher after a qualifying period. I have not heard a thing since. Can someone investigate for me please?

Kind Regards 

 

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7 REPLIES 7

Arne-TalkTalk
Support Team
Staff
Private Message
In response to Garyg77

on ‎10-11-2023 01:26 PM

Message 1 of 8

Hi Garyg77

 

Sorry for the delay

 

 I  need to confirm some security questions

 

I have sent you a PM on the community

 

Regards

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

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Gliwmaeden2
Community Star
Private Message TalkTalk
In response to Garyg77

on ‎08-11-2023 01:03 PM

Message 2 of 8

I'll re-escalate this for you, @Garyg77.

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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Garyg77
First Timer
Private Message
In response to Arne-TalkTalk

on ‎08-11-2023 12:34 PM

Message 3 of 8

Hi just after an update as I have heard nothing else regarding this matter.

Thanks

Gary

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Arne-TalkTalk
Support Team
Staff
Private Message
In response to Garyg77

on ‎12-10-2023 10:47 AM

Message 4 of 8

Thank you I have escalated this for you.

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

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Garyg77
First Timer
Private Message
In response to Arne-TalkTalk

on ‎11-10-2023 03:42 PM

Message 5 of 8

Hi, I have now added my account number to my profile. Thanks for your help.

Gary

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Arne-TalkTalk
Support Team
Staff
Private Message

on ‎11-10-2023 02:29 PM

Message 6 of 8

Hi @Garyg77 

 

Can you add your account number to your community profile, I cant locate an account with the mobile number you have added. 

 

Thank you.

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

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Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎09-10-2023 01:46 PM

Message 7 of 8

Make sure you have completed your community forum profile details, @Garyg77.

 

Moving this to billing for you.

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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