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on 28-05-2024 10:23 AM
I had the fibre connected on 23 February and had to have engineer back twice more to sort issues out. I am still waiting for the promised £25 voucher - so wondered when this is likely to arrive. It would be a tiny bit of welcomed compensation given the amount of time I had to take off to get this resolved. Thank you for any advice or feedback.
on 29-05-2024 01:23 PM
Hi TinaG25
I have escalated this for you.
Thank you.
on 28-05-2024 11:26 AM
Moving this to the billing section, @TinaG25, where they will track this for you.