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£25 voucher

TinaG25
First Timer
Private Message TalkTalk

on ‎28-05-2024 10:23 AM

Message 3 of 3

I had the fibre connected on 23 February and had to have engineer back twice more to sort issues out. I am still waiting for the promised £25 voucher - so wondered when this is likely to arrive. It would be a tiny bit of welcomed compensation given the amount of time I had to take off to get this resolved. Thank you for any advice or feedback. 

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2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message

on ‎29-05-2024 01:23 PM

Message 1 of 3

Hi TinaG25

 

I have escalated this for you.

 

Thank you.

 

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Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎28-05-2024 11:26 AM

Message 2 of 3

Moving this to the billing section, @TinaG25, where they will track this for you.

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support
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