@Stella14, it can take up to 24 hours to get services restored after payment.
You also need to switch the router off entirely, even unplug it at the wall, for a minimum of 30 minutes before restarting it.
If you still have trouble, please return to the message board and click on start a topic.
As explained above, this is another customer's own thread. Staff only reply to the original poster.
Gliwmaeden2, a fellow customer.
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
