Amazon Echo Dot Promotion

[EGSSATCO]

I signed up to a broadband package in May this year which included an Amazon Echo Dot.

However, it is now August and I still have not received a promotional link from Talktalk in order to claim the Echo Dot  from Amazon.

I have queried this by phone with Customer Services on several occasions, but to no avail.

Is anyone else having this problem or is it just me?.

[Arne-TalkTalk]

Hi EGSSATCO

Can you check the spam folders, a new link has been issued. 

Regards

[Gliwmaeden2]

Moving this to the billing section, @EGSSATCO.

Staff will respond during the day, Monday to Friday.