Sorry guys, you must be fed up with dealing with these kinds of posts now, but here's another one. I was moving to a different provider but talktalk persuaded me to stay with them and renew my contract instead. They offered me a great discount on my package and also a £100 gift voucher. This was on 10/04/2024 and the guy who I spoke to said I would get my gift voucher within 42 days (which I thought at the time was an oddly specific number of days). The 42 days are up now and I've not received any emails at all from giftcloud. I've checked my spam and junk mail folders every day just in case but I haven't received anything. I've also read that I was supposed to get a confirmation email from giftcloud right away after renewing my contract but I didn't get that either. I have the original email from talktalk stating I would get the £100 voucher but I've not seen it mentioned in my talktalk account anywhere. I can send copies or screen shots of the email if it helps. Any help or information that you can give me will be greatly appreciated.
Many thanks in advance
EDIT:- Voucher has been received now, thank you
