Bill different to contract amount
on 16-08-2024 04:32 PM
Message 3 of 3
My bill is more than my agreed contract with no explanation.
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2 REPLIES 2
on 19-08-2024 03:17 PM
Message 1 of 3
Hi Manxman3
What should it be?
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on 16-08-2024 05:54 PM
Message 2 of 3
Have you recently switched from Shell, @Manxman3?
It can take a while to sort out the first bill or so, what with whether the DD works, pro rata charges etc.
If not, remember that most people suffered a price rise back in April.
Or are you now out of contract? Any discounts will have expired.
Staff won't be back on here before Monday. If very worried, check the details first in My Account and get them clarified in a phone call or using Chat. Opening hours show in the linked article. https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529
Gliwmaeden2, a fellow customer.
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