Get tailored support with your TalkTalk account and bills.
on 09-08-2024 04:43 PM
I haven't had a TalkTalk account for almost four years. This was because when we moved house, Talk Talk said they did not provide services to our new address.
I've now started receiving bills for £50.00 per month. I can't resolve this using Chats because they want an account number, which I no longer have! And I can't find any way to speak to a person!
Any advice would be appreciated.
on 19-08-2024 03:13 PM
You will get 1 more notification next month showing a zero balance bill, than will be the last.
on 16-08-2024 06:58 PM
Thank you Arne-TalkTalk. It will be a relief to stop seeing these messages every month.
on 13-08-2024 03:26 PM
Hi meehan
It looks to be a charge for an old MailPlus service.
I have requested that the charge is removed ASAP.
on 09-08-2024 04:45 PM
Are you a Shell customer?
If so TalkTalk have taken over your billing.
You should have received notification of this from Shell.