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Bill increase

Tony35
First Timer
Private Message TalkTalk

on ‎27-02-2024 03:42 PM

Message 3 of 3

Why, when the letter about my increased charge says that the increase will be 3.7%, is the figure quoted as £2.76 per month when 3.7% of what I'm paying works out at £1.335 per month?

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2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message

on ‎28-02-2024 09:33 AM

Message 1 of 3

Hi Tony35

 

To confirm CPI is set at 4% + 3.7% total 7.7%

 

Regards

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fr8ys
Community Star
Private Message TalkTalk

on ‎27-02-2024 03:57 PM

Message 2 of 3

It's not 3.7%. the increase is inflation PLUS 3.7%.

 

The increase is 7.7% I think.

 

Also it's not going to work out exactly due to the way VAT is applied.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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