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Bill paid restrictions not lifted cant talk to anyone

Purplesportsmum
First Timer
Private Message TalkTalk
Message 3 of 3

I was restricted due to late payment of bill. Friday morning bill was paid in full. I'm still without Internet. I've tried speaking with talktalk but no human available. What can I do?  Router has been switched on and off.

Tia

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2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3
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fr8ys
Community Star
Private Message TalkTalk
Message 2 of 3

Once payment has cleared you need to turn the router off for at least 30 minutes to start a new session.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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