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Message 3 of 3

I did contact you by phone to cancel my account as soon as I was transferred from Shell. I have had a new provider since 30 July and I am aware I shall have to pay what is owed. Would you please send final invoice by post to

XXXXXX REMOVED FOR SECURITY REASONS

I no longer have a telephone landline. Thank you, I await final invoice

2 REPLIES 2

Staff

Message 1 of 3

There is no more invoices to be produced the final zero balance bill has already been issued, the account is fully closed.

Regards

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Message 2 of 3

@Daizydoo4, your final invoice will come by email as a notification in the usual way. Leave your Direct Debit in place until you receive a bill for £0.00, and make sure that you have returned equipment as necessary.

I have moved your post to the billing section. Staff may reply in a day or two.

Please NEVER post personal information details in the public thread.

Gliwmaeden2, a fellow customer.