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6 hours ago
My last payment to TalkTalk was taken on 27th September 2024 shortly after which I left TalkTalk for Virgin. Recently I've been trying to get a refund because my account is in credit but it's impossible to get a result. When you press the Get a Refund button the timing circle starts turning and never stops. There's no communication as to what will happen next, no information, just a turning circle that goes on forever.
What can I do?
an hour ago
Hi @Biggles24 great news glad to have been of help.
an hour ago
Thank you Divsec, changing browser worked. I've now had an email from TalkTalk confirming that they're reviewing my request.
5 hours ago
Hi @Biggles24 try using a different browser to access your account.
your post has been escalated and you should hear soon. In the meantime please check your community profile and add your landline number and/or account number so your account can be identified. Please don't post personal information here