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8 hours ago
My last payment to TalkTalk was taken on 27th September 2024 shortly after which I left TalkTalk for Virgin. Recently I've been trying to get a refund because my account is in credit but it's impossible to get a result. When you press the Get a Refund button the timing circle starts turning and never stops. There's no communication as to what will happen next, no information, just a turning circle that goes on forever.
What can I do?
4 hours ago
Hi @Biggles24 great news glad to have been of help.
4 hours ago
Thank you Divsec, changing browser worked. I've now had an email from TalkTalk confirming that they're reviewing my request.
7 hours ago
Hi @Biggles24 try using a different browser to access your account.
your post has been escalated and you should hear soon. In the meantime please check your community profile and add your landline number and/or account number so your account can be identified. Please don't post personal information here