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Can't login to myaccount

JeffQWard
First Timer
Message 2 of 2

I am unable to login to my account.

I get a message saying 'this site cannot be reached'.

I had a similar problem with my email until I noticed that the webpage address had been changed by adding 'apps' to the front of it. The problem started over a month ago but I didn't notice until I tried to login to my account.

Any help would be appreciated.

Jeff
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1 REPLY 1

Arne-TalkTalk
Support Team
Message 1 of 2

Hi @JeffQWard

 

Thanks for your post, sorry that you are having problems.

 

If you would like us to look into this, please can you update your community profile to include your home telephone number, we will then be able to have a look at your account.

To do this go into 'my settings' then 'personal information' then add your details.

Thanks

 

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