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Change of ownership

bunnychick
Team Player
Private Message TalkTalk
Message 2 of 2

I have recently changed the ownership of an account to my name but the login for my account keeps taking me to the old account - how can I update this to give me online access to my new account so I can have paperless billing etc again?

 

Kirsty Ward

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1 REPLY 1

Gliwmaeden2
Community Star
Private Message TalkTalk
Message 1 of 2

It may not register successfully unless you are using a different email address for billing?

 

Other than that, staff can take a look when they reach this during the week, @bunnychick.

 

They may simply remove the old details. 

Gliwmaeden2, a fellow customer.
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