Community forum login

[AllyM]

I've managed to log in to the forum via the route of logging in to "My Account".

The option to log in to the community forum directly no longer works. Is everyone experiencing this?

[AllyM]

interesting -

Not working for me just now on my preferred browser Edge, but working on Firefox.

[AllyM]

Up and down all the time.

[AllyM]

Seems to be an intermittent problem as it is now working again. I haven't made any changes to browser setting between times it is working and not working. I'm using Edge.

[Arne-TalkTalk]

Can you confirm the browser you are using, and you have done the usual steps of enabling pop-up blockers, cleared caches/cookies etc

[AllyM]

Now, as the weekend approaches again, the problem has come back again.

[AllyM]

I don't know why you wanted to discuss it in private, but it appears to have been fixed now anyway.

[kanya-TT]

Hey there, AllyM. Please send us as  a DM if you still need assistance. 

[AllyM]

Just to give a bit more detail, I get the screen to enter my email address and click the button to send the code but no code is sent and the screen just seems to flash/refresh instead of moving on to the "enter the code" screen.

[Gliwmaeden2]

I've not had any issues, @AllyM, so still using the email address, picking up a code number and then I'm in.

Several others have had problems though, so it's happening to some but not everyone.....

One of those inconsistent glitches, but annoying and a bit of a time waster for those having to keep trying etc.

Staff have been told about it but there doesn't seem to be a ready solution as yet.