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on 10-10-2024 09:28 PM
Talk talk have put me onto a 24 month term contract which I never agreed to. How do I leave?
on 17-10-2024 11:56 AM
HI @Ferraraforbes123
I can see that the cancellation request has been placed, and the contract was rolled back to the original end date. A feedback form has been completed on the agent that renewed the contract
Sorry for the problems.
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on 10-10-2024 09:46 PM
Moving this to the billing section for you, @Ferraraforbes123.
Staff may be able to check what has happened, but can't process a cancellation for you.
on 10-10-2024 09:42 PM
How did that happen, @Ferraraforbes123?
There's usually an email with contract details that you should read immediately on joining / renewing and you have a 14 day cooling off period.
Details of the cancellation process:
https://community.talktalk.co.uk/t5/Articles/Cancel-your-TalkTalk-service/ta-p/2204737
