Direct debit fails so need to switch back to paper bill payments

[ozgul_2024]

Nobody available from Help chat system to discuss and assist with reverting back to paper billing and payments.

Direct debit arrangement fails so cannot use thus option at the moment.

 

[Gliwmaeden2]

It's possible to switch to paper billing via settings in My Account, @ozgul_2024.

But if it's simply that the set up Direct Debit doesn't work, you could just use another payment method, rather than adding the cost of paper billing monthly:

https://community.talktalk.co.uk/waystopay

Live support via 03451 720088 or Chat doesn't open till 9am, so you would have been too early for them this morning.