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on 23-08-2024 08:49 PM
my WiFi has been disconnected since January due to me not being able to pay it but I paid the bill of £106 on 21.08.24 and it went though but you haven’t on your end just wondering if anyone knows what’s happening
on 26-08-2024 11:44 AM
The service is disconnected and can only be reconnected by placing a new order.
on 24-08-2024 12:39 AM
@tialove808, it's worth unplugging the router and leaving it off for fully 30 minutes.
This is recommended after you have paid, after the service is supposed to have been restored.
Try it before contacting them for help.
on 23-08-2024 09:25 PM
Staff won't be back until Monday.
I suggest you either phone or use chat to find out
Try phoning 0345 172 0088
Opening Hours can be found here - https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529#
If you wish to chat online, there is a link on this page.
https://community.talktalk.co.uk/t5/articles/our-live-chat-team/ta-p/2230529
Opening Hours can be found here - https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529