cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Your Account

Get tailored support with your TalkTalk account and bills.

First bill - migrated from Shell

CymruRob
Chatterbox
Private Message TalkTalk
Message 5 of 5

I migrated from Shell (phone & internet).Payment of my first bill is due 27/06. I will not have any funds until 01/09. Is there a grace period between the due date and my service being suspended?

 

Thanks

0 Likes
4 REPLIES 4

EveFTTalk
Chatterbox
Private Message TalkTalk
Message 1 of 5

You can pay via automated phone payment. You can use C/Card which might help.  

I was migrated from Shell and the D/D failed so I had to phone up as they'd added a late payment charge. This is a known issue, so they cancelled the fine.

If you choose to use phone-card payment, you might cancel D.D in case your D.D were to work when mine did not.

Phone no. for automated payments   0345 172 0040   [have your TT acc number to hand.  When you type in the billing price, you leave out the decimal point - such as £20.88 would be 2088

https://community.talktalk.co.uk/t5/Articles/Payment-methods-and-paying-your-bill/ta-p/2204899

0 Likes

Message 2 of 5

Hi CymruRob

 

Call us and the payment support team can set up a promise to pay on your account. 

0 Likes

Message 3 of 5
0 Likes

CymruRob
Chatterbox
Private Message TalkTalk
Message 4 of 5

Sorry. Payment of my first bill = 27/08

0 Likes