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Engineer called – problem at exchange

Malcolm24
First Timer
Private Message
Message 3 of 3

Recently received a bill which included a TalkTalk engineers fee. He found a fault which was not in the premises but at the exchange. Why should I be charged £75  for an issue that has not been resolved and is not my fault?

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2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi @Malcolm24

I can help with this I first need to confirm some security questions

I have sent you a PM on the community

Regards

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 3

This will be picked up by staff next week, @Malcolm24  - they are not on here at weekends.

Gliwmaeden2, a fellow customer.
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