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Failed direct debit

scott4534
Chatterbox
Private Message TalkTalk
Message 22 of 22

I was transferred from Shell broadband. I have been receiving emails about billing etc., and that the first Direct Debit would be taken on 23/8/24. Talktalk have failed to take the payment, and have today emailed me to say it's my fault and I'm being charged a £12.50 admin charge. It seems impossible to talk or chat to any human about it.

 

Talktalk - fix this or I'm leaving!

21 REPLIES 21

Amacdon
First Timer
Private Message TalkTalk
Message 21 of 22

I have had the same problem. I’ve now paid by card payment and it’s taken the payment twice. To say I’m unimpressed is the biggest understatement 

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