Final Bill

[Clare811]

Hi

My final bill is now available to view. However my account states my next bill is due to be available on 23 March 2025. Why is this the case when I have left and you have applied all charges due to the bill raised today? When will my account be updated to reflect that my account is now ended as I left on 10/2/25 and no further payments are due or will be taken, notwithstanding the final direct debit which will be taken next week? 

[Clare811]

Ok thanks will see what next month brings as I guess no one will advise before the bill is raised? 

[Gliwmaeden2]

@Clare811, read this article:

https://community.talktalk.co.uk/t5/Articles/Your-final-bill/ta-p/2205229

It might be simply that the next bill will show receipt of the money you have paid and no new charges.

Having a "bill issued" is not the same as being charged for something but more a matter of showing everything correctly recorded.