Free amazon echo dot with full fibre

[SmurfMK2]

I was told I would be able to claim a free amazon echo dot when I signed up to full fibre with a eero router, but it seems impossible to claim it, has anyone else having a problem, and how do I get one.

[Gliwmaeden2]

Good to see that you have started your own other thread, @StuartH1.

Please just follow up on there - staff haven't had a chance to reach @SmurfMK2's post yet, and they only reply to the original poster.

[StuartH1]

Yes - Same.

I opened a complaint and was sent a link to Amazon as I was told "As Amazon despatch all the devices, you'll need to contact Amazon directly " 

When I contacted Amazon, they wouldn't help me without a voucher code. I went back to customer services, rasied the same issue and was sent another link to Amazon, as before. 

Still unresolved.

[Gliwmaeden2]

I'll move this topic to billing, @SmurfMK2.

Staff will respond during the week, Monday to Friday.