Giftcloud Voucher not received

[joesam]

Hello,

When I joined TalkTalk, I was referred by a family member, neither of us have recieved our vouchers.

I have been emailing Gift-cloud back and forth for over a month and they are completely ignoring the issue and just delaying wherever possible.

Feels like a trivial thing to be moaning about as it was only a reward but it was promised so!

[Arne-TalkTalk]

Hi joesam

I have escalated this to the team responsible for send the vouchers.

Regards 

[joesam]

Thank you. It has been nearly 120 days. @Gliwmaeden2 

[Gliwmaeden2]

It does need to be over 60 days after the person joining has paid their first bill, @joesam.

 

I'll move this to the billing section for you, where they chase up vouchers etc, as this is not a problem with the actual broadband service.