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Contacted Gift cloud to chase up voucher

Tckeane94
First Timer
Private Message TalkTalk

on ‎19-11-2024 02:06 PM

Message 3 of 3

Hi I hope someone can help. 

 

i joined Talk talk back in August with the intro offer of a £50 amazon voucher. i emailed hello@giftcloud.com last week & they have come back with "We are unfortunately unable to locate any details or gifts for you under the email" 

 

can you please advise as i only have the 1 email address. 

 

Many thanks 

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2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message

on ‎27-11-2024 10:36 AM

Message 1 of 3

Hi Tckeane94

 

I have escalated this to the team responsible for issuing the vouchers.

 

Regards

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Divsec
Community Star
Private Message TalkTalk

on ‎19-11-2024 02:37 PM

Message 2 of 3

Hi @Tckeane94 your post has been escalated and you should hear soon.  In the meantime please check your community profile and add your landline number and/or account number so your account can be identified. Please don't post personal information here.

 

 

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don't worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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