Locked out of account

[AndyB76]

I have been locked out after several unsuccessful attempts to login after resetting password.

I started the day by trying to reset my password using Forgotten password link.  This said I had a to use my recovery email associated with the account.  After a couple of tries using the mobile verification I was able to reset the password.

However I tried to login in again using Tiscali email and new password and it said there were technical problems.  I have just tried again without success and am now logged out.

Please help.

Thanks

Andrew

[Arne-TalkTalk]

If you go to the webmail site apps.talktalk.co.uk Sign in and follow the forgotten your password link you should be able to reset it. 

[AndyB76]

I am locked out of my tiscali email account. Can you send me am email to reset it.

Thanks

[Arne-TalkTalk]

Yes, can you clarify if its the email account or My Account 

[ferguson]

OK, I have just noticed you have posted twice, but earlier you did say that this related to My Account. So I am moving this to the Billing section where you will get more appropriate support. 

Make sure that your personal details including TalkTalk phone number and/or account number are complete on your community profile (click here) so that they can link your forum identity with your account and then wait for them to respond.

[ferguson]

Are you locked out of your TalkTalk My Account, or a specific email account?