There's been a problem with this in My Account for many months, @kempas.
Use Chat to ask them to remove it, or phone 03451 720088 after 9am on Monday.
Staff on the forum won't be back before then.
I'll move this to the billing section, as it's not a fault with your phone line.
Gliwmaeden2, a fellow customer.
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
