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Migrated from Shell - Login shows old data

Brocily
First Timer
Private Message TalkTalk
Message 3 of 3

I've been migrated from Shell but cannot view any details of my service.

 

I was a previous talktalk user and can only see my old connection on my account.

0 Likes
2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi @Brocily

 

I have removed the old details 

 

Can you try to register your new account https://www.talktalk.co.uk/login/

 

Any problems let me know. 

0 Likes

Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 3

The old details will be removed by staff, @Brocily, and then you'll be able to register afresh. 

 

They are on here Monday to Friday, daytime. 

Gliwmaeden2, a fellow customer.