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Migrated from Shell broadband but unable to register due to old account

mchandrapandian
First Timer
Private Message TalkTalk

on ‎16-09-2024 06:45 PM

Message 3 of 3

Hi, I was migrated to talk talk after merging shell broadband with talk talk. But post that move I have no way of accessing my account. I am unable to register as new account as well. Could you please help me with that? Sorry @Arne-TalkTalk tagging you as I saw you on another post helping someone.. 

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2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message

on ‎17-09-2024 11:37 AM

Message 1 of 3

Hi @mchandrapandian

 

Can you try and register your new account now, I've removed  the old account information. 

 

Thank you 

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ferguson
Community Star
Private Message TalkTalk

on ‎16-09-2024 07:26 PM

Message 2 of 3

I have moved this to the Billing section for you where I am sure Arne can help. 

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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