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Missing cashback voucher.

videsupra
First Timer
Private Message
Message 4 of 4

Hi,

 

I need to provide order ID to claim my missed cashback offer from broadbandchoices.co.uk. Something must have gone wrong when I've made order as it have not been recorded.

Is there anyway to find that number? 🤔 

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3 REPLIES 3

Message 1 of 4

Did you respond to the original PM, @videsupra?

 

If not, another can be sent by staff.

 

They need to be completed the same day, or the link expires.

 

Otherwise just wait for staff to pick this up again, as I am re-escalating your thread into the queue for attention. 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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videsupra
First Timer
Private Message
Message 2 of 4

Is there any update on my case?

Moths have gone since my original post, and interest in resolving my issue has disappeared.

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Arne-TalkTalk
Support Team
Staff
Private Message
Message 3 of 4

Hi @videsupra 

 

I can help with this I first need to confirm some security questions

 

I have sent you a PM on the community

 

Regards

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