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Saturday
My broadband has been moved from Shell, but when I log into my account it only shows my previous disconnected two talktalk accounts it doesn't show my current account.
I tried to re-register using my email but it threw an error.
Is there a way to add in my new account to what appears to be my currently active account?
I switched back in May so any changes should have gone through by now.
Thanks
Paul
11 hours ago
No problem happy to help.
yesterday
All good, worked a treat thanks..
Tuesday
Can you try and register your new account account for My Account I have removed the old details
Thank you
Saturday
Staff can remove the old account details, @Sankesolutions, and then you'll be able to register afresh.
Not till after the weekend, however.