Get tailored support with your TalkTalk account and bills.
on 22-12-2023 03:38 PM
Hi. I've purchased a 500mbps Fibre broadband package in july and no update from giftcloud about the 80£ amazon voucher. I've almost forgot about it. If i click on the initial email from them (7 august) it says "your purchase is pending). I went live on 24 of july. To contact giftcloud i need my order id (starting with a "N") which i can't find in any of my emails including spam folder. Purchased thru comparethemarket. Any ideas on how to chase this voucher? Thanks in advance for your assistance!
on 27-12-2023 07:07 PM
Hi. Thank you very much for your assistance. I have contacted giftcloud now and waiting for their reply.
on 27-12-2023 03:27 PM
Hi freejacku
I have sent a PM with your order number.
Regards.
on 22-12-2023 04:37 PM
Staff will reply after Boxing Day, @freejacku.
See also Talktalk's customer support opening hours over the festive period:
https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529