No written confirmation of cancellation:

[adamharty]

I cancelled my contract on Friday the 1st of March 2024 as I was writhing the cooling off period. This was completed by someone on the cancellation team known as Kuba. He confirmed that I will no longer be a talk talk customer and will not be charged. However,I have not received any email confirming it is cancelled and I’m nervous I will be charged for services I do not have and am not signed up for. Can I please get in writing confirmation that my contract is cancelled. 

[Arne-TalkTalk]

Hi adamharty

I can confirm that the account is cancelled, and you will not be charged. 

Regards

[Gliwmaeden2]

I'll move this to the billing section for you, @adamharty.

Talktalk staff will reply during the week.