Cancellation - then monthly bills keep arriving.

[RobertPre]

I have spent numerous hours with the 'live chat' nonsense. I received confirmation about my cancellation (verified on their chat emails) that I have cancelled in time and no further payments are due. I am unable to contact the billing dept, to stop their emails about overdue bills. Any email from them is 'no reply'. Hopeless company.

[Gliwmaeden2]

Call 03451 720088 [open till 7pm today], @RobertPre.

There may be a charge for equipment or late billing for phone calls  - it says on the cancellation page that these can come in later.