Out of Contract Pricing

[CJT1980]

Good Afternoon, I’m aware that my contract with TalkTalk does not end until July of this year, however I’m trying to find out what I can expect my billing charges to change to once my minimum term ends. 

If it helps I’m on Fibre 150 on G.Fast. 

Thanks in advance.

[Arne-TalkTalk]

Happy to help.

[CJT1980]

@ferguson sadly despite my best efforts, it was not clear on my contract or my account.  However @Arne-TalkTalk  has just confirmed for me 😀

[CJT1980]

@Arne-TalkTalk thanks for clarifying, as I could not find that confirmed info on my contract or contract summary.

Thanks again 😀

[Arne-TalkTalk]

Hi CJT1980

You are on fixed price plus so out of contract price is £32 + Evening and weekend calls boost at £10.

Regards

[ferguson]

Sounds like it. All should be clear from My Account. 

[CJT1980]

Hi @ferguson , when I signed up I opted to pay extra to fix the price, so on that basis nothing changes I just go out of my minimum contract term?

[ferguson]

It depends on what kind of contract you have. If it is Fixed Price Plus, then nothing. If it is a standard discounted contract you will be liable for an increase of 7.7% from April and then your package price will revert to the undiscounted price when the contract ends.