Over charging
on 30-09-2024 09:10 PM
Message 5 of 5
Why am I being overcharged?
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4 REPLIES 4
on 01-10-2024 10:43 AM
Message 1 of 5
Hi @rogerjowett
Your account is out of contract since 24/09/2024 call the loyalty team on 03451720088 they will be able to see what options are available to reduce your bill.
Regards
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on 30-09-2024 09:18 PM
Message 2 of 5
Please give the full details.
Are you out of contract?
What boosts have you added?
All questions in my first reply do need a response.
Gliwmaeden2, a fellow customer.
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on 30-09-2024 09:14 PM
Message 3 of 5
£30 a month this month it's nearer to 60
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on 30-09-2024 09:13 PM
Message 4 of 5
Without more information, we can't answer that, @rogerjowett.
What were you expecting to pay? Have you just joined / renewed / upgraded / migrated from Shell...?
What's your package description and what's it supposed to include?
Gliwmaeden2, a fellow customer.
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