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Over charging

rogerjowett
Popular Poster
Private Message

on ‎30-09-2024 09:10 PM

Message 5 of 5

Why am I being overcharged?

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4 REPLIES 4

Arne-TalkTalk
Support Team
Staff
Private Message
In response to rogerjowett

on ‎01-10-2024 10:43 AM

Message 1 of 5

Hi @rogerjowett

 

Your account is out of contract since 24/09/2024 call the loyalty team on 03451720088 they will be able to see what options are available to reduce your bill.

 

Regards

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

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Gliwmaeden2
Community Star
Private Message TalkTalk
In response to rogerjowett

on ‎30-09-2024 09:18 PM

Message 2 of 5

Please give the full details.

 

Are you out of contract?

 

What boosts have you added?

 

All questions in my first reply do need a response.

Gliwmaeden2, a fellow customer.
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rogerjowett
Popular Poster
Private Message

on ‎30-09-2024 09:14 PM

Message 3 of 5

£30 a month this month it's nearer to 60

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Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎30-09-2024 09:13 PM

Message 4 of 5

Without more information, we can't answer that, @rogerjowett.

 

What were you expecting to pay? Have you just joined / renewed  / upgraded / migrated from Shell...?

 

What's your package description and what's it supposed to include?

Gliwmaeden2, a fellow customer.
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