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Pre paid returns bag

Mmount03
First Timer
Private Message TalkTalk
Message 3 of 3

Hi, 

 

When i attempted to send my old router back, the lady at the post office said the code had already been used. Is it possible to get a new bag sent out please?

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2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3
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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 3

There's been a batch of faulty returns labels, @Mmount03, so yes, staff will send you a replacement returns bag.

 

Your post is in the queue for attention. 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support
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